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Water Department

Water bills are received by the 1st, due by the 10th. A 10% late penalty will be applied immediately on the 11th for past due and/or delinquent accounts. Utility service is terminated on the 21st at 8:00 a.m. for nonpayment.

If water bills are not paid by 8:00 a.m. on the 21st, a labor fee of $25.00 is required to be paid in order to regain or continue service.

Payment of water bills can be automatically withdrawn from checking accounts.  If interested, please call City Hall.

The City charges $30.00 for insufficient funds checks.

The source of Hiawatha’s water supply is ground water from five wells. Chlorination and fluoridation are the only treatment; total average water hardness is 240-250 mg/ l which is considered very hard, however in comparison, a total hardness 440 mg/l in Kansas is considered excessive. Nitrate, often a concern with ground water supply has an average of 10-11 mg/l and the EPA limit is 10 mg/l.

The City of Hiawatha is working with the Kansas Department of Health and Environment and USDA Rural Development to bring the nitrate levels to an acceptable level. We have secured funding for a water treatment plant and have hired an engineering firm to design and oversee the construction. Construction is currently underway, and we anticipate the plant being complete in 2018.  In the meantime, we will continue to adjust our wells to lessen the level of nitrates in the drinking water. 

Hiawatha’s water system maintains a storage capacity of just over 2,000,000 gallons. Water pressure will average about 52 PSI with the high side near 80 and the low of 40.

The average use per day based upon recent records, the average daily water use is approximately 122 gallons per capita per day or about 538,800 per day.

Water meters are read monthly, consumption is registered in cubic feet; one cubic foot equals 7.48 gallons.

Water Department employees are Water Superintendent Brad Scott, Dan Durre, Russell Joslin, Jr., Ryan Smith, Donnie Wooddell and Shawn Simpson. Among this group there is almost 40 years of experience in the water works field, and three of the employees are certified as a Water Works Operator in the State of Kansas.

For water service applications / or questions on billing you may call or stop by the City Hall Office from 8:00 A.M. to 5:00 P.M. Monday-Friday at 701 Oregon or call (785) 742-7417 or e-mail .

Consumer education on water conservation awareness tips / water use and leak detection kits and drinking water safety handouts are also available at the City Hall Office. For additional water quality information, fire hydrant flow test results or other water utility line information we would be happy to assist you, stop in the office, e-mail bscott@cityofhiawatha.org or call the Water Department at (785) 742-7850.

To report water outage or broken water mains / service lines after hours / weekends please call 785-742-2155. A $40 after hours fee will be required to reconnect utilities after 5:00 pm Friday, Saturday, Sunday or legal holidays.  Payment after hours shall require as cash or check ONLY.