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Water Department
Water bills are received by the 1st, due by the 10th. A 10% late penalty will be applied immediately on the 11th for past due and/or delinquent accounts. Door notices are posted on the 19th of the month and water service is terminated on the 20th at 1:00 p.m. for nonpayment.
If water bills are not paid by 1:00 p.m. on the 20th, a labor fee of $15.00 is required to be paid in order to regain or continue service.
Payment of water bills can be automatically withdrawn from checking accounts. If interested, please call City Hall.
The City charges $30.00 for insufficient funds checks. Insufficient funds checks are required to be paid within 24 hours of notification, or the water service will be terminated.
The source of Hiawatha’s water supply is ground water from five wells. Chlorination and fluoridation are the only treatment; total average water hardness is 240-250 mg/ l which is considered very hard, however in comparison, a total hardness 440 mg/l in Kansas is considered excessive. Nitrate, often a concern with ground water supply has average about 6.9 mg/l which below the EPA limit of 10 mg/l.
Hiawatha’s water system maintains a storage capacity of just over 2,000,000 gallons. Water pressure will average about 52 PSI with the high side near 80 and the low of 40.
The average use per day based upon recent records, the average daily water use is approximately 122 gallons per capita per day or about 538,800 per day.
Water meters are read monthly, consumption is registered in cubic feet; one cubic foot equals 7.48 gallons.
Water Department employees are Water Superintendent Rick Koenig, Tony Mendez, Dan Durre, Brad Scott and Russell Joslin, Jr.. Among this group this is over 75 years of experience in the water works field, all current employees are certified as a water works operator in the state of Kansas.
For water service applications / or questions on billing you may call or stop by the City Hall Office from 8:00 A.M. to 5:00 P.M. Monday-Friday at 701 Oregon or call 785-742-7417 or e-mail utilityclerk@cityofhiawatha.org.
Consumer education on water conservation awareness tips / water use and leak detection kits and drinking water safety handouts are also available at the City Hall Office. For additional water quality information, fire hydrant flow test results or other water utility line information we would be happy to assist you, call or stop in the office or e-mail rkoenig@cityofhiawatha.org.
To report water outage or broken water mains / service lines after hours / weekends please call 785-742-2155.
